Website Accessibility Statement & Limitation of Liability Disclaimer

International Real Estate - REALTORres
Website: https://www.realtorres.org
Last Updated: November 21, 2025

Our Commitment to Accessibility

International Real Estate - REALTORres ("REALTORres," "we," "us," or "our") is committed to ensuring that our website, https://www.realtorres.org, is accessible to all individuals, including persons with disabilities. We strive to provide an inclusive digital experience that enables all users to access our international real estate services, property listings, and information with ease and dignity.

We recognize that accessibility is an ongoing effort and are actively working to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which serve as the internationally recognized benchmark for web accessibility and form the basis for compliance with the Americans with Disabilities Act (ADA) and similar accessibility legislation worldwide.

Conformance Status

Target Conformance Level: WCAG 2.1 Level AA

REALTORres aims to meet WCAG 2.1 Level AA conformance standards. The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities and establish three levels of conformance: Level A (minimum), Level AA (mid-range), and Level AAA (highest).

While we have undertaken substantial efforts to ensure our website meets these standards, we acknowledge that certain limitations within continuously-updated content, third-party integrations, embedded media, and platform constraints may occasionally cause these efforts to fall short of full conformance. We are committed to ongoing monitoring, testing, and remediation to address accessibility barriers as they are identified.

Implemented Accessibility Features

To support accessible browsing for all users, REALTORres has implemented the AccessYes Accessibility Widget by CookieYes on our website. This widget provides visitors with customizable accessibility tools and features, including but not limited to:

Visual Adjustments

  • Text Size Control: Users can increase or decrease font size for improved readability

  • Line Height and Spacing Adjustments: Enhanced text spacing options for easier reading

  • Text Alignment Options: Adjustable text alignment (left, center, right, justified)

  • Color Contrast Controls: High contrast mode and adjustable contrast settings

  • Brightness and Grayscale Adjustments: Tools to modify visual display preferences

  • Invert Colors: Option to invert website color schemes

Cognitive and Readability Support

  • Dyslexia-Friendly Font: Specialized font option designed for users with dyslexia

  • Link Highlighting: Visual emphasis on clickable links throughout the site

  • Motion Control: Ability to reduce or stop animations and motion effects

  • Focus Indicators: Enhanced visual focus for improved keyboard navigation

  • Tooltips and Descriptive Labels: Additional context for interface elements

Navigation and Usability

  • Keyboard Navigation Support: Full website functionality accessible via keyboard

  • Screen Reader Optimization: Enhanced compatibility with assistive technologies including ARIA attributes and semantic HTML

  • Cursor Enlargement: Increased cursor size for improved visibility

  • Multi-Language Support: Accessibility features available in 50+ languages

Additional Features

  • Reading Line/Guide: Visual aid to assist with reading and tracking text

  • Hide Images Option: Ability to simplify page layout by hiding decorative images

  • Text-to-Speech Functionality: Audio narration of website content (where available)

These accessibility features are provided through our AccessYes widget and are designed to support users with visual, cognitive, motor, and other impairments in accordance with WCAG 2.1 Level AA guidelines.

Known Limitations and Ongoing Efforts

Despite our commitment to accessibility, we acknowledge the following limitations:

  1. Third-Party Content and Integrations: Our website may contain embedded content, widgets, maps, social media feeds, video players, property listing platforms, or other third-party services that are not fully under our control. While we endeavor to select accessible third-party services, we cannot guarantee that all such content meets WCAG 2.1 Level AA standards.

  2. Legacy Content: Certain older content, documents (including PDFs), images, or multimedia materials may not yet be fully accessible. We are systematically reviewing and remediating legacy content as part of our ongoing accessibility improvement program.

  3. Dynamic and User-Generated Content: Property listings, user comments, reviews, or other dynamic content submitted by third parties may not always conform to accessibility standards. We are implementing processes to monitor and improve the accessibility of such content.

  4. Multimedia Content: Video content, virtual property tours, and audio materials may not always include captions, transcripts, or audio descriptions. We are working to ensure all new multimedia content includes appropriate accessibility accommodations.

  5. Complex Interactive Features: Certain advanced interactive elements such as property search filters, virtual tours, interactive maps, and comparison tools may present accessibility challenges. We are actively working to enhance the accessibility of these features.

Accessibility Feedback and Assistance

We value feedback from our users and are committed to continuous improvement of our website's accessibility. If you encounter any accessibility barriers, have difficulty accessing any content or functionality on https://www.realtorres.org, or have suggestions for improvement, please contact us through any of the following channels:

Email: support@realtorres.org
Mailing Address:
International Real Estate - REALTORres
Accessibility Coordinator
1628 Camino Bello Ln
El Paso, TX 79902
United States

When reporting an accessibility issue, please provide the following information to help us address your concern efficiently:

  • Description of the accessibility barrier or issue encountered

  • The specific page URL or location on the website where the issue occurred

  • The assistive technology or adaptive equipment you were using (if applicable)

  • Your contact information so we may follow up with you

  • Any additional context that would help us understand and resolve the issue

Response Timeline: We are committed to responding to all accessibility feedback and inquiries within five (5) business days of receipt. Upon receiving your accessibility complaint or feedback, we will:

  1. Acknowledge receipt of your communication within five (5) business days

  2. Investigate the reported accessibility barrier

  3. Provide you with a remediation plan and expected timeline

  4. Work diligently to resolve the issue within thirty (30) calendar days from the date of initial notification, where feasible

If the issue is complex and requires more than thirty (30) days to resolve, we will inform you of the extended timeline and provide regular updates on our progress. We will work with you to provide alternative means of accessing the content or functionality while permanent remediation is underway.

Alternative Access Methods

If you experience difficulty accessing any content or feature on our website, please contact us using the information provided above. We will make reasonable efforts to provide the information or functionality you seek through alternative communication methods, which may include:

  • Email correspondence with requested information

  • Telephone assistance

  • Accessible document formats (such as plain text, large print, or screen reader-compatible formats)

  • In-person assistance at our physical location

  • Video conferencing with accessibility accommodations

Limitation of Liability

Third-Party Content and Integrations

REALTORres makes reasonable efforts to ensure that third-party content, integrations, embeds, plugins, widgets, and services used on https://www.realtorres.org are accessible. However, we expressly disclaim any and all liability for the accessibility or inaccessibility of third-party content, services, platforms, or integrations that are not directly created, controlled, or maintained by REALTORres.

Third-party content includes, but is not limited to:

  • Social media feeds and sharing buttons (Facebook, Twitter, Instagram, LinkedIn, etc.)

  • Embedded video players (YouTube, Vimeo, etc.)

  • Map services (Google Maps, Mapbox, etc.)

  • Payment processing platforms

  • Property listing feeds from Multiple Listing Services (MLS) or other real estate databases

  • Chat widgets and customer support platforms

  • Analytics and tracking services

  • Advertising networks

  • External links to other websites

Users acknowledge and agree that REALTORres is not responsible for the accessibility of third-party websites, services, or content accessed through links or integrations on our website. We encourage users to contact the respective third-party providers directly regarding accessibility concerns with their services.

Waiver of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REALTORRES, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, AND LICENSORS (COLLECTIVELY, "REALTORRES PARTIES") SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO:

  1. Your access to, use of, or inability to access or use https://www.realtorres.org

  2. Any accessibility barriers or limitations encountered on the website

  3. Any conduct or content of any third party on or accessed through the website

  4. Unauthorized access, use, or alteration of your transmissions or content

  5. Any loss of data, revenue, profits, business opportunities, or goodwill

  6. Any errors, mistakes, or inaccuracies of content

  7. Personal injury or property damage resulting from your access to or use of the website

This limitation applies regardless of the legal theory upon which the claim is based, whether in contract, tort (including negligence), strict liability, or otherwise, and whether or not REALTORres has been informed of the possibility of such damage.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In such jurisdictions, the above limitation or exclusion may not apply to you, and the liability of REALTORres Parties shall be limited to the greatest extent permitted by applicable law.

General Limitation of Liability

While REALTORres is committed to making its website accessible and compliant with WCAG 2.1 Level AA standards, we make no warranty, representation, or guarantee that the website is or will be fully accessible at all times, in all circumstances, or to all users. Accessibility is an evolving standard, and despite our best efforts, technical limitations, platform constraints, third-party dependencies, and the continuously-updating nature of web content may result in accessibility barriers.

REALTORres shall not be held liable for any damages, losses, costs, expenses (including attorneys' fees), or harm arising from:

  • Temporary accessibility issues or barriers on the website

  • Accessibility issues related to user equipment, assistive technologies, browsers, or internet connectivity

  • The evolving nature of accessibility standards and guidelines

  • Delays in remediating reported accessibility issues

  • Inability to make certain content or features accessible due to fundamental alteration or undue burden

You acknowledge and agree that your sole and exclusive remedy for dissatisfaction with the accessibility of https://www.realtorres.org is to stop using the website and to notify us of the accessibility issue through the feedback channels provided in this statement.

Indemnification

You agree to indemnify, defend, and hold harmless REALTORres Parties from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or related to:

  1. Your use of or inability to use https://www.realtorres.org

  2. Your violation of this Accessibility Statement or any applicable laws or regulations

  3. Your violation of any third-party rights, including intellectual property rights or privacy rights

  4. Any content you submit, post, or transmit through the website

This indemnification obligation shall survive the termination of your use of the website.

Severability

If any provision, clause, sentence, or portion of this Website Accessibility Statement & Limitation of Liability Disclaimer is found to be illegal, invalid, void, unenforceable, or contrary to public policy by a court of competent jurisdiction or regulatory authority, such provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

The parties intend for this statement to be interpreted and enforced to the maximum extent permitted by applicable law. If any provision is found to be unenforceable, the remaining provisions shall continue in full force and effect, and the unenforceable provision shall be reformed or modified to the minimum extent necessary to make it enforceable while reflecting the original intent of the parties as closely as possible.

In the event that the severance of any provision materially alters the rights or obligations of the parties under this statement, the parties agree to negotiate in good faith to replace the severed provision with a valid and enforceable provision that achieves the original intent to the greatest extent possible.

Governing Law and Jurisdiction

This Website Accessibility Statement & Limitation of Liability Disclaimer, and any disputes arising out of or related to accessibility issues, use of the website, or the interpretation or enforcement of this statement, shall be governed by and construed in accordance with the laws of the State of Texas, United States of America, without regard to its conflict of law principles.

Any legal action, suit, or proceeding arising out of or relating to this statement or the website shall be instituted exclusively in the state or federal courts located in El Paso County, Texas, and you irrevocably consent and submit to the personal jurisdiction of such courts and waive any objection to venue in such courts.

This choice of jurisdiction does not prevent REALTORres from seeking injunctive relief or other equitable remedies in any jurisdiction where a breach or threatened breach of this statement occurs.

Changes to This Statement

REALTORres reserves the right to update, modify, or amend this Website Accessibility Statement & Limitation of Liability Disclaimer at any time to reflect changes in our accessibility practices, legal requirements, technology, or business operations.

When we make material changes to this statement, we will update the "Last Updated" date at the top of this page. We encourage you to review this statement periodically to stay informed about our accessibility commitment and policies.

Continued use of https://www.realtorres.org after changes to this statement constitutes your acceptance of the revised terms.

Change History

Version Date Summary of Changes
1.0 November 21, 2025 Initial publication of Website Accessibility Statement & Limitation of Liability Disclaimer. Established commitment to WCAG 2.1 Level AA conformance, documented implemented accessibility features (AccessYes widget), provided feedback channels and 30-day remediation timeline, included limitations of liability for third-party content, waiver of consequential damages, severability clause, and governing law provisions.

Future updates and revisions will be documented in this Change History section with corresponding version numbers and dates.

Additional Information

Third-Party Accessibility Statements

Where possible, we provide links to accessibility statements of major third-party services integrated into our website:

Standards and Guidelines

This accessibility statement and our website accessibility efforts are guided by the following recognized standards and guidelines:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA – Published by the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI)

  • Americans with Disabilities Act (ADA) – U.S. federal civil rights law

  • Section 508 of the Rehabilitation Act – U.S. federal accessibility standard for information technology

  • European Accessibility Act (EAA) – EU accessibility requirements for products and services

Ongoing Monitoring and Testing

REALTORres conducts regular accessibility audits and testing of https://www.realtorres.org using a combination of:

  • Automated accessibility testing tools

  • Manual testing with assistive technologies (screen readers, keyboard-only navigation, voice recognition software)

  • User testing with individuals with disabilities

  • Expert review by accessibility specialists

We are committed to continuous improvement and prioritize addressing critical accessibility barriers that prevent equal access to our services.

Contact Information

International Real Estate - REALTORres

Email: support@realtorres.org

Mailing Address:
International Real Estate - REALTORres
Accessibility Coordinator
1628 Camino Bello Ln
El Paso, TX 79902
United States

Website: https://www.realtorres.org

We welcome your feedback and are committed to providing an accessible and inclusive digital experience for all users.

Last Updated: November 21, 2025
Version: 1.0